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ACMI / Turning technology into business value.
Keep collaboration in step with every delivery.
Connect offices and factories through practical collaboration and data protection.
Keep information moving from sample to shipment.
Order correspondence, sample approvals and factory handovers can pass through several owners. Agree document locations, version naming and customer-facing accounts, then identify the mail and files that must be retained so information remains available through staff handovers.
Business challenges
An order can connect sales, sampling, purchasing, production and overseas contacts. When revised specifications stay in personal mailboxes and approvals are spread across attachments, teams spend time establishing which information to use. Changes to IT must also fit delivery peaks and factory schedules.
How ACMI helps
Give factory handovers a shared reference
Map order correspondence, sample approvals and document handovers. Plan shared workspaces, document ownership and access, supported by version and handover conventions that teams across Taiwan and overseas factories can follow.
Plan the move between mail environments
Review accounts and source and target environments, then organize pilot migrations, batches, cutover and result checks. MigrateSuite supports project progress and exception tracking so teams know what is complete and what still needs attention.
Separate protection, retention and recovery
Identify distinct needs for spam protection, historical mail archiving and recovery after deletion. Match Softnext SPAM SQR, MAE or BackupExpert to those needs and establish procedures for departing staff, mailbox handovers and data retrieval.
Benefits and value
The value is in helping the next person find the approval trail, knowing who maintains shared information and having a clear response when something is missing. An order handover exercise and representative mail retrieval and recovery tests provide practical ways to assess the improvement.
From priorities to delivery
01Map the work
Start with a real handover or information request. Identify users, locations, systems and data owners, then agree the priorities.
02Design and validate
Translate needs into access, collaboration, protection and maintenance arrangements. Validate representative users and data before agreeing change windows and acceptance checks.
03Hand over and improve
Document responsibilities, operating instructions and exception handling. Use handover exercises, recovery tests and change records to check whether the arrangements work in practice.
Prepare for a conversation
Outline the offices and factories involved, working languages, mail and document tools, and handover steps where information is often missed. If systems will change, identify delivery peaks and acceptable change windows.
Related solutions & products
Products & platform
Solutions
Further reading

GuideA mailbox migration needs more than a transfer date. Source systems, permissions, data scope and acceptance responsibilities must fit together. This guide introduces five questions for IT teams and business owners to agree on before the project starts, creating a shared basis for preparation, pilot migration and cutover decisions.
Read full article ›:Five questions before a mailbox migration 
PerspectiveNew collaboration tools do not automatically resolve scattered information or unclear handovers. Starting with how work moves between teams, this article considers document locations, access, notifications and working habits, helping people, processes and tools support a shared way of working.
Read full article ›:Better collaboration starts with understanding Your challenge. Our next conversation.
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